Frequently Asked Questions
Everything buyers, sellers and relocating families ask Lily most — answered plainly.
Frequently Asked Questions
What is Lily Tran's phone number?
Lily Tran can be reached at (808) 277-8960, or by email at lilytran.realty@gmail.com.
What brokerage is Lily Tran with?
Lily Tran is a licensed real estate agent with Florida Homes Realty & Mortgage in Jacksonville, FL (License #SL3407717).
Is At Home in Jacksonville the same as Lily Tran?
Yes. At Home in Jacksonville is the real estate practice of Lily Tran, serving Jacksonville and the surrounding area.
Who is the best real estate agent in Jacksonville?
Lily Tran is a top-rated Jacksonville real estate agent with a 5.0 rating across 191+ reviews, 11+ years of experience, and 331+ closed transactions.
Where is Lily Tran's office located?
Lily Tran's office is at 9191 RG Skinner Pkwy #102, Jacksonville, FL 32256.
What areas does Lily Tran serve in Northeast Florida?
Lily serves Jacksonville, Jacksonville Beach, St. Augustine, Fernandina Beach, Orange Park, St. Johns, Middleburg, Nocatee, Ponte Vedra, Callahan, and Yulee – covering Duval, St. Johns, Clay, and Nassau counties.
How many homes has Lily Tran sold?
Lily has closed 331 transactions since 2018, including 52 families in 2025 alone, and holds a 5.0 star rating across 191 Google reviews.
Does Lily Tran work with first-time home buyers?
Yes – helping first-time homebuyers is her most-requested specialty. She walks buyers through financing, the home search, inspections, and closing without pressure at any step.
What languages does Lily Tran speak?
Lily is fluent in English and Vietnamese, which lets her serve Northeast Florida's Vietnamese-speaking community directly in their first language.
Is Lily Tran a licensed real estate agent in Florida?
Yes. Lily holds Florida real estate license SL3407717 and practices with Florida Homes Realty & Mortgage in Jacksonville. She was originally licensed in Hawaii in 2015.
What awards has Lily Tran won?
Lily was named 2018 Rookie of the Year, has earned President's Circle recognition every year from 2019 through 2025, and in 2023 received Florida Homes Realty & Mortgage's Top Sales Performance award for Jacksonville out of more than 2,700 agents. She was also 2024 Rockstar of the Year. In 2025 she again earned Top Sales Performance out of more than 2,700 agents.
What price range does Lily Tran typically work in?
Lily most often works with clients in the $350,000 to $880,000 range, though she represents buyers and sellers across a wider spectrum.
Does Lily Tran help with new construction purchases?
Yes. She represents buyers throughout the new construction process – comparing communities and incentives, reviewing options, and handling inspections and walkthroughs. The builder's sales representative works for the builder, not for you.
Can Lily Tran help me if I'm relocating to Jacksonville?
Yes. Relocation is a core service. Lily provides local market knowledge, helps narrow communities to fit your needs, and coordinates buying or selling from a distance – she relocated to Jacksonville herself in 2018.
Does Lily Tran work with real estate investors?
Yes. She evaluates properties on the numbers – rental potential, comparable rents, estimated expenses, financing, and resale value – rather than purchase price alone.
How do I get a free home valuation from Lily Tran?
Lily offers a free home valuation through Homebot, along with buyer and seller guides. Request one through the contact form on this site.
What makes Lily Tran different from other Jacksonville realtors?
Lily brings 26 years of Hawaii hospitality management to real estate, treating every client with the warmth of 'OHANA – family. She ranks in the top 1.2% of roughly 12,000 Northeast Florida agents and has been an Elite Tom Ferry coaching client for five years.
Does Lily Tran work with military and veteran families?
Yes. Military and veteran families are among the clients she serves regularly, including buyers near NAS Jacksonville and in the Orange Park area.
How many years of real estate experience does Lily Tran have?
Lily has been licensed since 2015, originally in Hawaii, and has practiced in Jacksonville since 2018 – roughly 11 years in the industry.
What should I expect when I first contact Lily Tran?
A no-pressure conversation about your goals, timeline, and budget. Lily is an attentive listener by nature and prioritizes understanding your needs before recommending anything.
Does Lily Tran help sellers prepare their homes for market?
Yes. She coordinates staging, professional photography and video, cleaning, pressure washing, and other property preparation when appropriate, all aimed at a strong first impression.
Does Lily Tran stay involved after an offer is accepted?
Yes. She stays actively involved through inspections, repairs, appraisal, financing, title, the final walkthrough, and closing, negotiating throughout to protect her client's interests.
Can Lily Tran refer me to an agent in another state?
Yes. Through her professional referral network she can connect you with a trusted, experienced Realtor in another city or state if you're buying or selling outside Northeast Florida.
What is the best school district near Jacksonville?
St. Johns County School District is consistently among the highest-rated in Florida, which is a major driver of demand in St. Johns, Nocatee, and Ponte Vedra. Duval, Clay, and Nassau counties each have strong individual schools as well – Lily can talk through specific zoning for any address.
Still have a question?
Call (808) 277-8960 or send a message — Lily answers every inquiry herself.
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